It's Christmas Cheer Time

Every donation makes a difference to families in need of assistance this holiday season

e-transfer: cheer@csc-nw.com
drop off or mail: 53 Arthur Street, Dryden, ON P8N 17

The Community Support Centre-NW (previously known as the Dryden Volunteer Recruitment and Referral Centre) recently celebrated thirty years as an incorporated service provider. We are a multi-service organization providing a variety of programs to children, youth, adults and families. Please refer to our Programs and Services page for detailed information.

OUR MISSION
Providing quality, innovative, client-centred programs and services to enrich the lives of the individuals we support.

OUR VISION
A place where everyone feels valued, connected, included and empowered.

SERVICE PRINCIPLES
Respect:  We believe that every individual has the right to their own values, beliefs and individual choices.
Inclusion: We believe that every individual should be accepted and treated equally as a valued member of the community and are entitled to participate fully and enjoy the same quality of life as all community members.
Collaboration: We believe in the importance of working collaboratively with our service partners to achieve the best outcomes for the people we support.
Accountability: We believe in being fiscally responsible and demonstrating transparency and ethical decision-making.
Innovation: We believe in developing an organizational culture that supports opportunities for learning, growth and development and values the contributions of the individuals we support, their families, the staff and the broader community.

OUR BOARD OF DIRECTORS
Kim Douglas - Board Chair
Angela Russel - Vice-Chair
Heather Corner - Secretary
Heather Cranney - ​Treasurer





Community Participation and Supports

Connecting adults with a developmental disability to their community.

Specialized Respite

A fee-for-service program for children and youth.

Supervised Access Program

The Supervised Access Program helps children and their families through difficult periods following a separation or divorce.

Passport Program

Passport is a funding program to help adults with a developmental disability live more independently.

Christmas Cheer Program

Christmas Cheer is a holiday program to assist those who require assistance during the Christmas season.

  • Supervised Access Workers -  Fort Frances  - Casual Positions
The Supervised Access Worker works with the Supervised Access Program to maintain a safe and non-threatening, child-focused, neutral environment for non-custodial parents or other family members to visit with or exchange their children.

Responsibilities:
  • Supervise and monitor all interactions between children and non-custodial parties
  • Provide a safe and comfortable environement for children and visiting parties
  • Maintain factual observation records of visits and exchanges as set out by the agency's policies and procedures, and in accordance with the standards of the Ministry of the Attorney General
Expectations:
  • Ability to work effectively as a member of a team while developing and maintaining positive working relationships with co-workers
  • Exercise discretion and respect the rights of clients
  • Ability to interact effectively and develop professional relationships with clients
  • Flexibility is required to meet operational needs. Hours of work include evenings and weekends.
Qualifications:
  • Diploma in human services or experience within a related field preferred. Training will be provided.
Salary:  $21.32 - 23.61 as per Collective Agreement

Start Date: As soon as possible

End Date: Open until filled

Submit cover letter and resume to:   Hiring Committee      email:  hr.csc@drytel.net

The Community Support Centre-Northwest is an equal opportunity employer. Please contact us if you require accommodations in regard to the recruitment and selection process.

__________________________________________________________________________
EXECUTIVE DIRECTOR
32 Hours per Week


The Community Support Centre-Northwest is a multi-service agency providing a variety of programs including adult developmental services, fee-for service specialized respite and an annual Christmas Cheer community program within the Dryden and surrounding area. Supervised Access services are provided within the Kenora and Rainy River districts with office locations in Dryden, Kenora and Fort Frances.

Position Summary
The Executive Director provides overall leadership and strategic direction for the Community Support Centre-Northwest. Acting as the key liaison between the Board of Directors, staff, service users, partners and funders, the Executive Director is responsible for the agency’s day-to-day management, operational excellence and sustainability.
 
Key Responsibilities

Leadership and Governance
  • Provide strategic leadership and direction consistent with the Board of Directors’ vision, mission and strategic plan.
  • Advise and inform the Board of Directors on on-going priorities, emerging issues and organizational performance.
  • Lead the development, review and implementation of policies, procedures and job descriptions.
  • Identify and evaluate the risks of people, property, finances and the image of the organization and implements measures to control or mitigate risks.
Finance
  • Preparation and development of annual budget submissions
  • Administer the funds of the Centre in accordance with the approved budgets.
  • Approve expenditures within the authority delegated by the Board of Directors.
  • Oversee all financial operations

Organizational Operations

  • Responsible for the hiring and retention of competent, qualified staff.
  • Maintains positive labour relations by ensuring compliance with the Collective Agreement.
  • Leads the negotiation team for collective bargaining.
  • Liaises with funding ministries
  • Establishes positive working relationships with community groups, donors, funders and other organizations to achieve the goals of the Centre.
  • Fosters a supportive, safe and respectful workplace.
QUALIFICATIONS
  • Post-secondary education within a related field
  • Experience working with a Board of Directors
  • Three or more years in a senior management role within the non-profit sector
  • High level strategic thinking and planning
  • Demonstrated ability to engage and lead employees
 REQUIREMENTS
  • Provision of a clear, current Criminal Reference Check including Vulnerable Sector Screening.
SALARY:  $38.00 - $42.00 per hour
 
Submission of Application:  Send cover letter and resume to:
Board of Directors
hr.csc@drytel.net


Closing Date: December 10, 2025


The Community Support Centre is committed to an inclusive recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).  Accommodations are available upon request throughout the hiring process.







Service Complaints

Persons receiving services, persons acting on behalf of an individual receiving services or the general public may file a complaint. Complaints may be made In Person, by Phone, by Letter or by E-mail. Phone: 807-223-5995 Email: debbie.dokuchie@csc-nw.com In Person: 53 Arthur Street, Dryden, ON